CometChat is a SaaS solution that enables you to add these features securely, flexibly, and scalably. For any modern application or website, offering real-time communication (messaging, voice, video) is no longer a luxury — it's a requirement for user engagement.
What is CometChat?
CometChat is a Software Development Kit (SDK) / API that enables integration of in-app messaging (in-app chat), audio and video calls, as well as moderation and security tools suited for professional use. The solution is designed to be scalable, meaning capable of handling user growth while maintaining performance and reliability.
Main Features of CometChat
Before diving into practical use, here are the key features offered:
Free: 25 active users/month
Pro: from ~$149/month
Growth & Enterprise: on quote, unlimited scaling
Startups testing MVPs or large global platforms
CometChat also offers bonus components: AI conversational agents, user segmentation, and multiple SDKs (React, React Native, Flutter, Android, etc.) to cover many development environments.
How to Install CometChat in an Application or Website?
Integrating CometChat is designed to be relatively quick, even if you're not a front-end expert. Here are the typical steps:
Create a CometChat account and choose a suitable plan
Select the SDK/API based on your technology (JavaScript, iOS, Android, Flutter, etc.)
Install the SDK package in your application/site and initialize with your API keys
Set up the chat interface: messages, lists, calls, customize UI
Configure moderation, notifications, calls if needed
Test in real conditions, monitor performance, adjust based on traffic
CometChat also provides support resources (documentation, guides, tutorials) and dedicated implementation services depending on the plan.
CometChat Pricing and Subscriptions
CometChat offers structured pricing based on monthly active users (MAU) and feature level (messaging, voice, video, compliance). Before choosing a plan, it's essential to assess expected volume and security requirements (GDPR, HIPAA, SOC2).
Main Plans
💬 CometChat Pricing & Plans (2026)
📦 Plan
📝 Description
💵 Indicative Price
👤 Ideal For
🛠️ Build (free)
– Up to 100 MAU
– Unlimited messages and storage
– No credit card required
– Message retention: 6 months
$0
Testing, prototypes, MVPs, early-stage startups
📈 Basic
– Designed for several thousand users
– Enhanced chat, push notifications
– Basic moderation, global EDGE network
~$109 – $299/month for 1,000 MAU
+$0.10/additional MAU
+$1/concurrent connection overage
– Custom offering
– Complete white-label
– AI moderation & insights (OpenAI)
– SSO, priority support
– Custom SLA
On quote
Large platforms, mission-critical large-scale projects
👉 All plans include unlimited messages, storage and files, as well as production-ready SDKs. The "all-inclusive" approach limits hidden costs related to storage or bandwidth.
AI Agent Platform (add-on option)
Alongside its classic chat packages, CometChat offers a full-stack platform for AI conversational agents, designed for production scale. It includes:
Connection with your existing models (OpenAI, Claude, LangChain, etc.).
UI kits and SDKs for web/mobile, no-code chat builders.
Multi-channel notifications (email, push, SMS).
Native AI moderation of prompts and outputs.
Real-time analytics and detailed logs.
💡 Pricing: demo and quote upon request. A limited freemium plan is being rolled out to test the platform.
Key Takeaway
CometChat allows you to start for free with a Build plan, then easily scale to packages suited to growing application needs. Its pricing flexibility (based on actual usage and activated features) makes it suitable for both startups and large enterprises requiring secure, compliant real-time communication.
What Types of Applications or Businesses Can Use CometChat?
CometChat is particularly suited for:
Social applications (messaging between users).
SaaS requiring live support or user-to-user communication.
• Few pre-built UI components
• Need more development for finished product
🔓 Rocket.Chat
4.2 ★★★★☆
$0 (self-hosted Starter plan up to 50 users)
• Open source and self-hostable
• Full data control (sovereignty)
• Advanced customization possible
• Less optimized audio/video
• Fewer native AI features (moderation, voice, avatars)
Other solutions:
ArrowChat is a live social chat software based on jQuery and PHP, compatible with 99% of existing websites.
AtomChat is an original version of CometChat, but it has been abandoned and no longer receives updates.
MooChat is only compatible with MooSocial, thus limiting its use to this platform.
Crisp offers chat, email, and CRM features integrated into one platform, while CometChat focuses on real-time chat.
Conclusion
CometChat is a robust, flexible, and comprehensive solution for adding messaging, calls, and real-time communication to your applications or websites. For a CTO or digital project manager, it's a wise choice if you're looking for a tool that:
integrates easily via SDK/API,
offers a good range of features (text, voice, video, moderation, etc.),
and whose pricing can scale with your growth.
If I had one piece of advice: start with a basic plan to test integration and actual usage, then upgrade to more advanced plans based on your specific needs.
Users who choose CometChat should know that the software's chat mechanism is completely safe and secure.
Users who want extra security can protect their group discussions with a password that prevents other users from accessing them. Thus, CometChat users don't have to worry about their privacy and security.
A Chat Solution Designed for User Interaction and Experience
Unlike a tool focused solely on customer service, CometChat positions itself as a chat solution designed to create real conversations between users.
The tool is used in online lounges, community platforms, or educational applications where interaction is at the heart of the experience.
With its message and video-oriented features, CometChat facilitates the use of a set of modern functions: real-time messaging, voice calls, and video chat thanks to WebRTC.
The widgets and interface are customizable, allowing the solution to be adapted to a platform's branding or product page.
👉 The goal is clear: stimulate engagement and create environments where customers stay active, somewhat like WhatsApp groups, but integrated directly into your application.
A Developer Team and Continuous Updates
Based in Denver, Colorado, the CometChat team has brought together more than 50,000 developers worldwide. This solid community ensures a reliable experience, supported by frequent updates to improve the solution's capabilities and security.
The company has also been recognized by the NASSCOM League of 10 in 2022, proof of its international recognition. This dynamism translates into rapid responses to customer questions and continuous improvements to key features like voice and video calls, multi-channel messaging, and advanced customization options.
👉 This constantly evolving SaaS model reassures companies seeking a sustainable, secure, and forward-looking chat solution.
CometChat Integrations: Simplicity and Flexibility for Your Applications
One of CometChat's major assets lies in the variety of its integrations, designed to adapt to both web projects and mobile applications. Whether you're an experienced developer or digital project manager, the platform provides tools that facilitate use and rapid deployment.
CometChat offers SDKs (software development kits) for Flutter, React Native, and CapacitorJS, thus covering most modern mobile and hybrid application development environments. These SDKs allow easy integration of messaging features, audio and video calls, as well as discussion rooms directly into your products.
For the web, CometChat can be connected to Webflow projects via the HTML embed element and JavaScript integration, an option that appeals to teams looking to quickly enrich a page or platform without heavy development.
The technical capabilities go further: CometChat offers the possibility to store messages in your own database through webhooks and a REST API, thus ensuring control over sensitive data.
The integration of WebRTC within the SDKs ensures the quality of voice and video calls, in real-time and securely.
Finally, the documentation provided by CometChat is rich in technical features, tutorials, and code examples, allowing developers to save time and optimize their projects. This detailed technical support enhances the overall experience and reduces questions related to implementation.
👉 In summary, CometChat integration stands out for its flexibility: whether it's an e-commerce site, an educational application, or an online community, the available widgets, SDKs, and APIs cover a wide range of needs, with a clear goal: improve user interaction and engagement.
Conclusion: Our Final Opinion on CometChat ✅
Therefore, users looking for a PHP chat integration software for their network can turn to CometChat. CometChat enables organizing video conferences with peers, thus improving communication means.
It has almost all the features a user could expect from chat software. In addition, it also allows users to play games.
CometChat is used by companies in various sectors to stimulate engagement on their platforms.
Thus, it is undoubtedly the best software that is rich in chat integration features with other networks, offering maximum convenience to users.
FAQ
What is the main difference between CometChat and a customer service tool?
CometChat focuses on interaction between users, via messaging, voice and video calls, and not solely on managing customer tickets.
What are the advantages of CometChat's widgets and interface?
The widgets and interface allow extensive customization to adapt the solution to specific platform needs or a product page.
Is CometChat comparable to WhatsApp?
In its use, CometChat takes up the idea of rooms and fluid conversations like WhatsApp, but it's designed to be integrated directly into an application or site.
How do developers benefit from CometChat updates?
Developers benefit from regular updates, strengthening security capabilities, scalability, and new features.
Where is the CometChat team based and why is this important?
The team is located in Denver, Colorado, which reflects a solid base and an environment conducive to international technological innovation.
What are the main benefits of CometChat for businesses?
The chat solution improves overall experience, stimulates engagement, and allows companies to benefit from a set of modern messaging and video features integrated.
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