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Infomaniak : Full Review, Testing, and Presentation (2024)

Full review of Infomaniak

Choose Infomaniak, Europe's cloud leader offering ethical, sustainable web services. Respect privacy and support local employment with Infomaniak.

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What is Infomaniak?

When we talk about web hosting, Infomaniak is often mentioned. But do you really know what's behind this name? Let's discover together the history and evolution of this accommodation giant.

  • From equipment to accommodation: Infomaniak has not always been a web host. Founded in 1994, it originally sold computer hardware.
  • Leadership in Switzerland: In less than a decade, as early as 2003, the company established itself as the main hosting provider in French-speaking Switzerland.
  • Innovation in broadcasting: The year 2004-2005 saw Infomaniak dominate the online radio sector, proof of its ability to innovate.
  • Beyond accommodation: If you thought that Infomaniak was limited to accommodation, think again. The company offers solutions ranging from sharing large files to email to cloud storage.
  • Communication tools: With video conferencing, real-time chat, and secure text sharing, Infomaniak shows that it understands modern communication requirements.

In short, Infomaniak is not just a web host. It is a major player in the digital landscape, which has evolved over time, offering comprehensive solutions for businesses and individuals.

Features

1. Geolocation and infrastructure

Infomaniak distinguishes itself by directly managing its own data centers, all of which are strategically located in Switzerland.

  • Confidential locations : Exact data center sites are kept secret for security reasons.
  • Diversity of centers : Instead of having a single large data center, Infomaniak relies on several small ones to reduce risks.
  • Expected expansion : New centers are planned in Plan-les-Ouates (2023) and Zurich (2026).
  • Extensive accommodation : More than 150,000 websites find their place at Infomaniak.

In conclusion, Infomaniak's commitment to location and infrastructure guarantees maximum robustness and security for its customers.

2. Website creation

Infomaniak review

Infomaniak, recognized for its reliability, presents its “Site Creator” tool, an intuitive solution for establishing your online presence.

  • Project Adaptability: Whether you want to launch a showcase site, a business blog, or an online store, Site Creator has everything you need. Use existing themes and adjust them to your preferences using drag and drop.
  • Free themes: Select from professional and completely free themes to bring your vision to life.
  • Online store: Start selling anywhere in the world at no additional Infomaniak cost. Manage inventory, track orders, and choose payment methods.
  • Easy Design Tools: Drag and drop pre-designed blocks to add photo galleries, restaurant menus, contact forms, event calendars, and more.
  • Additional Features: Easily integrate blog posts, polls, tables, testimonials, maps, and more to enrich your site.
  • Visibility and Commitment: Increase your reputation by sharing your expertise, measuring your success and being accessible to your customers.
  • Simplified start: In three steps: choose a domain name, opt for hosting (Site Creator is included) and customize your site.
  • Accommodation options: Infomaniak offers adapted hosting packages, whether for standard needs or advanced needs such as those of commercial WordPress sites.

With Infomaniak's commitment to ecology, respect for privacy and unparalleled support, “Site Creator” is the ideal tool for those looking to mark their online footprint in a professional manner.

3. Performance and availability

Infomaniak focuses on the exceptional reliability of its services.

  • High availability : Tier III+ data centers guarantee 99.99% availability.
  • n+1 redundancy : It is set up both for the electrical infrastructure and for the Internet connection.
  • Positive reviews : Bitcatcha indicates impressive performances for the Infomaniak site.

In conclusion, Infomaniak ensures consistent and reliable performance, promoting a hassle-free user experience.

4. Administration interface

Infomaniak review

The Infomaniak interface is designed to be both modern and user-friendly.

  • Intuitive design : With all essential functions easily accessible.
  • Simplified management : Through a lateral menu for account management and access to products.

In conclusion, the Infomaniak administration interface makes website management easy and hassle-free for users.

5. Domain name

Infomaniak review

Management and acquisition of domain names are crucial for any online presence. Infomaniak, as a Swiss registrar accredited by ICANN, offers robust domain services.

  • Check-in & Transfer: Find the perfect domain name for your project or transfer your existing domain to benefit from the advantages of Infomaniak.
  • Domain purchase bonus: With each domain, receive a starter email address, a free static web page, and the option to integrate Infomaniak collaborative tools.
  • Easy links: Quickly connect your domain to various Infomaniak services, offering seamless integration.
  • Premium benefits: Take advantage of free DynDNS, renewal guarantee, SSL certificates, and other premium features to optimize your domain.
  • Competitive rates: Infomaniak offers attractive prices on a variety of extensions, guaranteeing exceptional value.

Demonstrating expertise and commitment, Infomaniak is the ideal choice for domain name management, offering reliability and value to its users.

6. Web hosting offers

Infomaniak review

Infomaniak has a range of accommodations to meet various needs.

  • Classic accommodation : Competitive price starting at €6.90/month with several options.
  • Hosting+email combo : Offered from €8,70/month, enriched with additional features.

In conclusion, whatever the need, from basic to the most advanced hosting, Infomaniak offers solutions adapted to each user.

7. WordPress hosting

Infomaniak review

Although not dedicated, Infomaniak's WordPress hosting is optimized for this platform.

  • Themes included : A significant advantage with 80 Elegant Themes themes offered.
  • Tracking tools : Pre-installed statistical tools to monitor site traffic.

In conclusion, WordPress users will find at Infomaniak the necessary resources to maximize the performance of their site.

8. Cloud hosting

Infomaniak, the prestigious Swiss provider, offers a competitive and secure IaaS Cloud hosting solution.

Infomaniak review

Host your data in Switzerland, far from the “vendor lock-in” and benefit from easily reachable support.

  • Instances (Nova) : Equipped with the latest AMD CPUs, optimized for IOPS, GPUs, and RAM. Operating system flexibility and 3 availability zones.
  • Storage : Up to 4000 IOPS, 800 Mb/s, and 10TB per volume on state-of-the-art PCIe NVMe SSDs, with encryption.
  • Network (Neutron) : Robust 50 Gbps infrastructure, load balancers, floating IPs, and DDoS protection.
  • OpenStack ecosystem : Open source technology that avoids lock-ins.

Your data, managed securely in the heart of Europe, benefits from cutting-edge technology at an ultra-competitive price, with costs significantly lower than many cloud giants.

9. VPS offers

Infomaniak distinguishes itself by not offering standard VPS offers.

  • Jelastic Cloud : Offered as an alternative to traditional VPS, with pre-configured packages.

In conclusion, while Infomaniak does not offer traditional VPS offerings, they provide robust alternative solutions to meet the needs of their customers.

10. kSuite

KSuite by Infomaniak is a comprehensive collaborative solution for businesses seeking to increase productivity while guaranteeing safety and efficiency.

This platform, developed entirely in Switzerland, is distinguished by its numerous applications and its ethical nature.

All-in-one collaborative solution

  • KSuite is a 100% Swiss solution that centralizes all the applications needed for smooth team collaboration.
  • Offers a 30-day money-back guarantee.
  • Apps included : Manage your emails, contacts, calendars, and more, directly from Switzerland.
  • With tools like Calendar, Contacts, kPaste, SwissTransfer, kSuite is designed to facilitate and optimize the implementation of your projects.

Work in complete freedom

  • The Docs, Grids, and Points applications offer the possibility of interacting in real time on Word, Excel, and PowerPoint documents.
  • No internet access? Don't worry, download the open source office suite, free and fully compatible with Microsoft Office.

Administration & Team Management

  • Manage your employees, partners, and products with the kSuite dashboard.
  • Create teams with specific rights for better management and organization.
  • Easily share calendars and address books, and give your teams access to the resources they need.

Personalization & Branding

  • KSuite makes it a point of honor to respect your brand identity.
  • When sharing documents or holding video conferences, your customers remain in your universe, with your domain name, logo and colors.

Infomaniak's kSuite offers a comprehensive approach for successful team collaboration. It is a platform that guarantees not only productivity, but also security and personalization for a better user experience.

Infomaniak review

Customer Support

When you sign up for a web host, the assistance and support offered are essential. Infomaniak, a well-established player, relies heavily on the quality of its customer service.

Infomaniak review

Let's find out what this Swiss hosting provider offers you.

Support Quality & Recognition

  • Infomaniak is committed to enriching the experience of its users, ensuring that it is available at every stage.
  • Each request is processed directly from Geneva and Winterthur, without relocation or outsourcing.
  • Trustpilot: ⭐⭐⭐⭐ 4.5/5
  • Google review: ⭐⭐⭐⭐⭐ 4.6/5
  • At Infomaniak, support is not only technical - it's above all a human relationship.
  • Un Premium support is available for those who require increased assistance.

Communication & Resources

  • Whether it's by telephone, chat online, or mail, support is available almost 24/7.
  • To facilitate communication, support is offered in several languages.
  • Infomaniak constantly ensures that any malfunction is addressed promptly to ensure safety and availability.
  • With over 1,000 FAQs and 500 tutorials, you'll find instant answers to lots of questions.
  • The open source community is actively supported, and their APIs facilitate integration with various applications.

Infomaniak, through its dedication to the quality of its support, proves that a web host is also defined by the excellence of the assistance offered to its customers.

Security and Confidentiality

When talking about web hosting, it is essential to take security into account. Un web host effective not only offers space for your site, but also solid protection for you, your visitors, and your data. Infomaniak, the Swiss hosting provider, is no exception to the rule and presents a complete range of solutions to guarantee this security.

Security Measures for Your Site

  • SSL certificate : Ensures the security of your visitor information as it is transmitted to and from your site.
  • DDoS protection : In the event of attacks, Infomaniak has a robust solution capable of absorbing attacks of up to 4.5 Tb/s, an impressive level of protection.

Daily Backups

  • Des daily backups are done for all your files, databases, and FTP accounts.
  • These backups are stored on remote servers, which prevents data loss in the event of an incident.

Administration Account Security

  • Double authentication : An additional layer of security for your account, comparable to what other hosts like Hostinger offer.
  • Infomaniak Auth : To optimize this double authentication, we recommend using the Infomaniak Auth application.

Web security is a major issue, and Infomaniak understands this well. With its various measures, this host guarantees quality protection, both for site owners and for their visitors. Opting for Infomaniak means choosing serenity.

Pricing

In the jungle of web hosts, Infomaniak stands out with distinct offers.

Infomaniak review
Infomaniak review

Let's see together what this Swiss hosting provider offers in terms of hosting packages.

Web hosting

  • Basic offer at €5.75 per month
  • 100 GB SSD disk space
  • Hosting up to 20 sites
  • Let's Encrypt free SSL certificate
  • Dell DSS 1500 Family servers with 64-bit Intel Xeon CPUs, 8 cores, and 96GB RAM
  • Minimum 640 MB RAM for script execution, expandable to 1280 MB RAM
  • Shared offer
  • No free domain name or email address linked to the domain

Web+Mail hosting

  • Offer at €7.42 /month
  • Unlimited traffic
  • 100 GB hard disk space
  • 25 Email addresses
  • Possibility to host 20 sites
  • Catalog of applications and CMS (Joomla, WordPress, PrestaShop, etc.)
  • 80 free professional WordPress themes

Cloud Hosting (Unmanaged and Managed)

  • Offer starting at 29€/month
  • 100 GB hard disk space
  • 6 GB RAM
  • Capacity to host up to 400 sites
  • Respectable performances but behind some competitors like Hostinger

Jelastic Cloud

  • Flexible hosting with hourly billing
  • Starting price at 11,45€/month or 0,01568€/hour
  • Free 14-day test
  • Service for developers and professional structures

To conclude, Infomaniak covers a wide range of web hosting needs, from the simplest to the most complex. It is essential to compare and consult their site for up-to-date information before making a choice.

Final review

When we talk aboutweb host, the market is full of different options. Infomaniak, the Swiss hosting provider, has distinguished itself over time by its services and reliability. Here is our final summary of what this platform offers.

  • Positive recommendation : Despite the fact that Infomaniak is not ranked among the best web hosts from 2023, we highly recommend it. It offers a solid experience that won't disappoint most users.
  • Benefits : With satisfactory performance, attentive customer service (although with time restrictions) and fair pricing, Infomaniak is positioned as a reliable choice.
  • Risk-free trial : Infomaniak offers a 30-day “money back guarantee”. This gives new users the opportunity to test their services without financial commitment.

Choosing a web host is an important decision for any website owner. With Infomaniak, you benefit from a quality service at a reasonable price.

So why not give it a try and see for yourself?

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Stephen MESNILDREY
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