Deliverr : Full Review, Testing, and Presentation (2024)

What is Deliverr?

Deliverr is an innovative logistics platform, specialized in the execution of orders for e-commerce.

It is positioned as a fourth-party logistics service (4PL) offering a complete range of services for online brands, from small businesses to large retailers.

• Full Fulfilment Service: Manages the complete process, including order selection, packaging, storage, and shipping.
• Model Inspired by Amazon FBA: Follows Amazon's fulfillment model, offering fast and efficient shipping.
• Acceleration of Multi-Channel Deliveries: Integrates a feature called “Fast Tag” for fast order processing and delivery transport on various platforms such as Walmart, eBay, and Shopify.
• National Warehouse Network: Uses a network of warehouses spread across the United States for optimized inventory management.

Deliverr is ideal for e-commerce businesses looking for a solution for flexible, efficient and extensive order fulfillment, comparable to the services offered by giants like Amazon and ShipBob.

Features

Deliverr is an e-commerce order fulfillment and processing service that offers an efficient and transparent inventory management process.

Here is a detailed overview of its key features with critical reviews:

1. Inventory Management

Deliverr simplifies shipping and inventory management with a smooth process.

• Inventory Shipping Process: Select products to be shipped, generate barcodes, and ship to the Deliverr Fulfilment Center.
• Packaging Flexibility: Choice between packing in boxes or crates, with a specified minimum quantity.

The efficiency of this process makes Deliverr ideal for businesses of all sizes.

However, limiting packaging types may restrict options for some products.

2. Barcode options

Deliverr supports various types of bar codes for better management.

• SKU: Deliverr's default bar code.
• UPC: To maintain inventory and packaging information.
• Amazon FNSKU: For those who also use Amazon FBA.

This flexibility is beneficial, especially for businesses using multiple sales channels, but may require more detailed management by users.

3. Expedition plans

Two shipping options for flexibility and cost efficiency.

• Direct Plan: Direct delivery to Deliverr's fulfillment centers.
• Shipment of Goods: Group shipment to a Crossdock for further distribution.

These options offer a great deal of flexibility, although the direct plan can be expensive for small businesses.

4. Storage strategy

Optimizing distribution to reduce costs and shipping times.

• Customer-Close Storage: Reducing shipping costs and improving delivery times.
• Intelligent Warehouse Management: Strategic distribution of stocks for efficient delivery.

Deliverr's strategic approach to storage is a strength, maximizing efficiency and reducing costs for businesses.

5. Shipment tracking

A robust system for tracking the status of shipments.

• Real-Time Tracking: Update tracking information on the Deliverr dashboard.
• Reliable results: Deliverr has a low rate of undelivered shipments.
• Returns Management: Deliverr does not directly manage returns, an important consideration for businesses with a high return rate.
• Warehouse Locations: Deliverr uses a network of rented warehouses that are strategically placed for logistics optimization.

The reliable tracking system is a major advantage, ensuring peace of mind for businesses and their customers.

6. Fast Labeling Services

Fast-Tag for expedited delivery on various sales platforms.

• Various Options: Walmart Fast Tag, eBay, Wish, Google Shopping, etc.
• Benefits: Increases click rates and conversions thanks to the visibility of delivery times.

Deliverr's quick tagging options are a major asset in driving sales, but they may require more active inventory management.

7. Reports and analyses

A comprehensive reporting dashboard for detailed performance analysis.

• Easy Report Creation: Inputs, Inventory, Orders, and Products.
• Lack of Overview: Need for manual downloads for detailed analysis.

While reporting tools are useful, the lack of a centralized overview can make performance analysis more time consuming.

In summary, Deliverr offers a robust e-commerce order fulfillment solution with advanced features tailored to the needs of modern businesses.

However, some aspects, such as managing returns and the lack of direct control over warehouses, may require additional strategies from users.

Pricing

Deliverr offers a simple and transparent pricing model, based on two main types of fees:

1. Execution fees

• Calculation Based on: Weight, package dimensions, and service level selected (fast or non-fast label).
• Included: Pick up, pack, pack, and ship costs.
• Example: For a 0.78 kg product, the standard cost is $6.75 for one unit, $9.6 for two.

The execution fees accurately reflect the costs announced by Deliverr, offering price transparency.

2. Storage costs

• Variables depending on: Unit size, warehouse space and storage time.
• Seasonal pricing: Variations according to the seasons.
• Long Term Storage: Best rates for extended storages.

Unlike other providers who separate costs into multiple fees, Deliverr simplifies the understanding of costs with these two main categories, allowing for easier management of logistics expenses.

Alternatives to Deliverr

Here is a concise overview of the alternatives to Deliverr, a logistics and order fulfillment platform, with their key features and prices:

1. Fulfilment by Amazon (FBA)

Fulfillment by Amazon is a logistics solution offered by Amazon to sellers, allowing them to store their products in Amazon's distribution centers.

Features

• Inventory Management: Amazon manages the storage, packaging, and shipping of products.
• Amazon Customer Service: Access to Amazon customer service for FBA orders.

Pricing

• Storage fees: Based on volume in cubic meters.
• Shipping costs: Calculated according to the size and weight of the products.

FBA is ideal for sellers looking for tight integration with the Amazon ecosystem.

2. ShipBob

ShipBob offers an order fulfillment solution for e-commerce businesses, with an emphasis on speed and reliability.

Features

• Multi-channel management: Support for various e-commerce platforms.
• Storage and Shipping: Flexible storage options and fast shipping.

Pricing

• Monthly fees: Based on storage volume and orders processed.
• Storage costs: Pricing according to the space used.

ShipBob is a good choice for e-commerce businesses looking for a versatile and scalable solution.

3. ShipStation

ShipStation is a shipping management platform designed to optimize the shipping process for online businesses.

Features

• E-commerce integrations: Wide range of integrations with e-commerce platforms.
• Shipping Automation: Tools to automate the shipping process.

Pricing

• Monthly subscriptions: Several price levels depending on features and order volume.
• No Storage Fees: Focus on managing shipments without storage.

ShipStation is suitable for businesses looking to streamline their shipping processes with powerful e-commerce integrations.

In conclusion, these alternatives each offer unique advantages in terms of logistics, shipping and order management, and can be adapted according to the specific needs of e-commerce businesses.

Step-by-Step Guide to Connecting Shopify and Deliverr

If you're a beginner in online sales looking to connect Shopify to Deliverr to manage your order fulfillment, this detailed guide will take you through each step of the process.

Prerequisites

• An active email
• An active Shopify account.
• A Deliverr account.

Step 1: Connect to Your Deliverr Account

• Open Deliverr: Log in to your Deliverr account.
• Access the Dashboard: Once logged in, you will be directed to the main dashboard.

Step 2: Shopify integration

• Search for the Integration Option: In the main Deliverr menu, find and click on the “Integrations” or “Marketplaces” option.
• Select Shopify: Find and select the Shopify option among the various platforms available.

Step 3: Setting up the integration

• Click on 'Connect': Once you have selected Shopify, click on the 'Connect' or 'Add New' button to start setting up.
• Enter your Shopify Store Details: Enter your Shopify store URL. This is usually “[your store name].myshopify.com“.
• Authorize Deliverr: You will be redirected to Shopify to authorize Deliverr to access your store. Log in to Shopify if required and click 'Authorize'.

Step 4: Synchronizing the Products

• Return to Deliverr: Once authorization is granted, return to the Deliverr interface.
• Automatic sync: Deliverr will start syncing your Shopify products automatically. This step may take some time depending on the number of products in your store.

Step 5: Configuring Shipping Settings

• Review Shipping Settings: In Shopify, go to 'Settings' > 'Shipping and Delivery'. Make sure your shipping settings are set up to use Deliverr.
• Shipping Options Mapping: Ensure that the shipping options in Shopify match the services that Deliverr offers (for example, standard shipping, 2 days, etc.).

Step 6: Test and Validation

• Test an Order: Create a test order in Shopify to check that everything is working properly.
• Review the Order in Deliverr: The test order should appear in your Deliverr dashboard.
• Tracking: Ensure that tracking and updating order status is working as expected between Shopify and Deliverr.

Expected results

• Your Shopify products are synchronized with Deliverr.
• Shopify orders are automatically sent to Deliverr for fulfillment.
• Tracking information and status updates are shared between Shopify and Deliverr.

Conclusion

Congratulations! You have now successfully connected your Shopify store to Deliverr. This integration should simplify order management and improve fulfillment efficiency for your online store. Feel free to explore the features further and adjust the settings according to the needs of your business.

FAQs

Does Deliverr handle returns?

Deliverr does not currently process or manage return solutions. If a customer returns an item, the item is not returned to your sellable inventory and is disposed of. This can be done at the expense of the merchant. If returns are critical to your business model, you'll need to manage them directly through the third-party service.

Does Deliverr insure my products?

Deliverr does not insure products stored in its network of fulfillment centers.

It specifies this in its terms of service. Its maximum liability for loss of stock is limited to 5% of the total value of the product or to one month of the average storage bill, whichever is lower.

What is (Flexport) Shopify Logistics?

Shopify Logistics (now Flexport based in San Francisco) is a logistics management service from Shopify that helps merchants manage inventory, order fulfillment, and shipping. It offers integration with logistics partners, process automation, and options for inventory management. This service simplifies the logistical aspects of selling online, allowing sellers to focus on other aspects of their business.

Final Verdict

Deliverr offers a dynamic order processing solution for sellers in the most popular marketplaces. If you sell on Amazon, eBay, Walmart, or Wish, Deliverr's simple dashboard, smooth integration, and quick labels offer numerous benefits to accelerate sales.

The other unbeatable feature is fast delivery to the United States at some of the lowest processing costs in the industry.

But, if you're selling outside of these markets, you may find that it lacks some of the customization and flexibility that other platforms offer. For example, ShipBob's dashboard gives you an overview of all the important metrics without having to do any digging.

In summary - If you're looking for automation, the fastest delivery times, and great prices in the U.S., Deliverr could be a great choice.

But if you're selling outside of the US and looking to further personalize your products, something like ShipBob might be more for you.