What is Fiverr ?
Fiverr, a company that offers an online platform for freelancers, launched in 2010 with the ambition of revolutionizing the world of self-employment and access to skills.
One of the first pioneers of the genre.
Its main mission: to simplify access to a wide range of services, skills, freelancers on fiverr ranging from website creation, language advice, SEO, to digital marketing, including copywriting, while making them economically accessible.
Following its launch, Fiverr International LTD has expanded rapidly, now hosting more than three million freelance providers from over 200 countries (including France).
These professionals offer an impressive variety of services to customers on this platform, referred to as “gigs”, the description and price of which they themselves define.
Who is Fiverr for ?
It was designed to meet the needs of a wide range of users in the freelance world:
- Small businesses : With access to a global talent pool, small businesses can find qualified freelance providers for a project or various tasks ranging from web development to digital marketing.
- The solopreneurs : Independent entrepreneurs can find valuable support for services like logo creation, content writing, social media management, and more on this online platform.
- Startups : For new businesses looking to grow quickly and effectively, Fiverr offers a multitude of services tailored to their specific needs.
- The individuals : Whether for a personal or professional project, anyone looking to outsource a specific task will find a wide range of services on Fiverr.
In short, Fiverr proves to be a versatile platform, meeting the needs of various types of users looking for an expert and fast, economical and effective solutions for the realization of their projects.
Tools, Features, and Services
Fiverr, created in 2010, has established itself as an essential global marketplace for buying and selling digital services, and looking for your next expert or project.
The platform offers a wide range of services, from video clips to SEO, from graphic design to programming.
This detailed analysis will help you better understand the key features of Fiverr, project management tools, user categories, and services available on Fiverr in 2023.
Key Features
Since its inception, Fiverr has always focused on ease of use and personalization. Here are some of its main features:
- Simple registration: Simply go to fiverr.com, sign up in a few clicks, and start browsing and selling or buying services.
- Refined Search: With detailed filters and well-defined categories, Fiverr makes it easy to find the service or talent you need.
- Project management: Fiverr offers several tools to track your freelance contractors, manage active orders and billing preferences, and view completed projects.
- Inbox: An integrated tool with notifications to facilitate communication with freelance service providers.
- File collaboration: Allows you to upload up to 5 GB of files for collaboration, with commenting features.
Thanks to these features, Fiverr offers an improved user experience and remains a popular choice among users in 2023.
Looking for talent on Fiverr
To find the freelancer you need, Fiverr offers several categories and detailed filters based on keywords:
- Categories: You can start by choosing the general category, which is presented in the form of tabs.
This opens a page where you can refine your search even further (by levels for example: beginner = level 1) - Filters: The dropdown lists allow you to get specific information, such as file type, language, country (e.g. France), or platform required. You can also specify the type of freelancer you prefer, by looking at evaluations, profile marketing, qualifications, etc.
- Budgets and delivery times: This information helps to find candidates who are most likely to meet your needs.
- Express service: According to Fiverr, most freelancers have a turnaround time of 48 hours and often offer the option of paying extra for an express service.
Talent Assessment and Ranking on Fiverr
To help you assess talents before choosing them, Fiverr provides you with several tools:
- Fiverr Pro and Fiverr's Choice: Pro Verified means that Fiverr evaluated their quality and qualifications. Freelancers should enroll in this program and are interviewed about their education, expertise, and previous work. Fiverr's Choice means that the seller is highly rated and that Fiverr recommends them for the quality of their service.
- Vendor Level: Fiverr classifies its freelancers into four levels, based on their experience and performance. The levels range from new seller to the highest rated seller, with specific criteria for each level.
- Comments: You can read reviews from a freelancer's previous clients on their talent page. Ratings include a one to five star rating and a feedback section. Users can leave a picture of the finished product if they want to.
- Courses: Salespeople can earn badges by attending one of Fiverr's continuing education webinars to develop their skills. The badges reflect an interest in their profession and a desire to develop their talent.
- Your own requirements: You can add additional requirements as needed, such as having them sign a non-disclosure agreement. You can send this type of document to the worker as an attachment using the Fiverr email system.
By using these tools and features, you can ensure you find the best talent for your specific needs and properly assess their quality and reliability.
With these constantly updated talent assessment and ranking tools, Fiverr remains a valuable resource for entrepreneurs and businesses around the world.
Project Management on Fiverr
To facilitate project management, Fiverr offers several useful tools:
- Communication with Freelancers: An integrated inbox that functions like a chat room.
- Milestones: For large-scale projects, the possibility of dividing the work into stages.
- File collaboration: The ability to upload up to 5 GB of files for collaboration.
- Revisions: If you are not satisfied with a project, you can request revisions and updates
These features ensure that projects are managed effectively and that the final results are responsive.
Fiverr Premium Services
Fiverr Pro
What is Fiverr Pro used for?
If you're looking for top-quality freelancers, Fiverr Pro is a great option as all Pro sellers are manually vetted by Fiverr to ensure they meet high standards of quality and professionalism.
Additionally, Fiverr Pro also offers buyer protection, so you can be sure that you are receiving quality work.
Fiverr Business
Fiverr offers a suite of tools designed to help businesses streamline their hiring process and manage their freelancers. The benefits of using the Business plan include unlimited users on your account and access to exclusive features like brand personalization, bulk orders, and team management.
Fiverr Workspace
Fiverr's workspace feature allows you to collaborate with other freelancers on your project to get work done faster and more efficiently.
What is the Fiverr workspace for?
It's meant for freelancers and freelancers, but it can also make it easier to manage businesses, including recording time, drafting contracts, and creating proposals.
Mobile application
The mobile app is well-rated, but most reviews focus on Fiverr as a service rather than the app itself.
Feedback is less laudatory, with complaints about the inability to download files/deliverables and the difficulty of navigating. Overall, however, users liked the app and its service.
It allows you to search for projects and a freelancer, order projects, communicate with each freelancer, and make payments for completed projects.
The application is available in English, Italian, Dutch, French, German, and Spanish. She got marks of 4.9 out of 5 out of App Store and 4.7 out of 5 out of Google Play.
Other Fiverr Services
Logo creator
The Fiverr logo maker is an online tool that helps you create a professional-looking logo for your business in minutes.
With its library of templates and icons, you can customize your logo to match your brand colors and style.
Fiverr Learn
If you want to learn new skills or improve the ones you already have, Fiverr Learn is a great resource.
You can take courses on any subject, from social media management to marketing to graphic design.
You don't need to worry about how Fiverr Learn works because the courses are self-taught and can be accessed at any time.
Pricing
Fiverr offers a range of pricing, tailored to both buyers and sellers.
Prices vary depending on the services ordered and the additional options chosen.
Buyers
Each service, called “gig”, has a price set by the provider.
Prices start at $5. A 5.5% service charge is added to each purchase.
For transactions under $40, a fixed fee of $2 is applied on the platform.
Vendors
Sellers have the option of subscribing to Fiverr Pro, a premium offer that provides access to exclusive “gigs” and discounts on certain services.
Each freelancer receives 80% of their income, the remaining 20% is collected by the Fiverr platform.
Paid features
Fiverr offers paid options to improve your experience. Here's an example of what's on offer:
- Essential Pack logo ($30): Full commercial rights, high quality PNG logo and transparent background.
- Premium Pack Logo ($70): Includes all the benefits of the essential pack, plus print-ready, editable elements, and a social media kit.
- Fiverr Business: offers tools for team management, billing, collaboration, and global insight. Prices are to be discussed with the sales team.
- Fiverr Workspace ($18.00/month): Professional tools, easy payments, ready-to-use contracts, and priority support.
Ease of use
Fiverr is a very user-friendly platform. While researching this article on Fiverr, I noticed that the website is easy to navigate and that you can create an account in minutes. The site also has a mobile application that allows you to easily manage your contracts while on the go. Let me show you how easy it is to use in practice!
Step 1: To create an account, go to the Fiverr website and click Join or Become a Seller.
Step 2: Enter your email address or sign up with your Facebook, Google, or Apple account and click Continue.
Step 3: Choose a username and password and click Join.
There you are! Now you can browse categories, read reviews from Fiverr sellers, and find the perfect deal. After finding what you were looking for, click on the contract and choose between the Basic, Standard, and Premium packages offered by the freelancer before clicking Continue. From there, you can add additional services and enter your billing information.
On the other hand, if you want to become a seller, you can easily do so by clicking on your profile icon in the upper right corner and selecting Become a Seller.
To complete your seller profile, you'll need to enter your personal and business information, linked accounts, and account security.
From there, you can create your own offerings, decide the price of your Fiverr offering, and offer your services to those who need them.
Customer Support
Customers
As a customer on Fiverr, a variety of customer support options are available to you:
- Knowledge base : Accessible via the “Help” link at the bottom of any page on this platform, you'll find useful articles that answer a variety of common questions.
- Submit a request : If you cannot find the answer to your question in the knowledge base, you can submit a request directly via the contact form.
Service providers
If you're a Fiverr service provider, here's how you can get help:
- Knowledge base : Just like for customers, you can access a series of articles via the “Help” link.
- Community forum : This is a great place to get advice from other experienced providers on this online platform
- Submit a request : For specific questions or issues that require direct assistance, you can submit a request to customer service.
Fiverr Business
For those who use it, customer support offers additional resources:
- Dedicated support : Offers dedicated customer support to help answer any questions you may have.
- Knowledge base : A specific section is dedicated to customers, providing answers to the most common questions.
- Direct contact : You can contact your advisor directly for more personalized assistance.
Remember that this platform strives to respond as quickly and efficiently as possible to all requests.
Alternatives to Fiverr
Knowing the alternatives available to Fiverr is crucial to having a wider choice when hiring freelancers. Here are some of the more popular options:
1. Upwork
Upwork is a gigantic platform where you can find professionals in almost any field you can imagine. It is suitable for short-term projects, recurring jobs, and even full-time positions.
Pricing
- Post a job: Free
- Fee for customers: 3% of the transaction amount
- Fees for freelancers: vary from 5% to 20% depending on the volume of business with a specific client
Important features
- Real-time chat system
- Working time reports
- Possibility to create a shortlist of preferred freelancers
2. PeoplePerHour
PeoplePerHour is another great platform for finding freelancers, especially for smaller tasks and short-term projects.
Pricing
- Post a job: Free
- Fee for customers: 3.5% on each bill
- Fees for freelancers: vary from 5% to 20% depending on the amount invoiced to the customer
Important features
- Integrated email function
- Dedicated support team
- Evaluation system for freelancers
3. 99Designs
If you're looking for graphic design services, 99Designs is a great option. The platform is a hub for talented graphic designers and can be used to organize design competitions.
Pricing
- Logo design: varies between $299 and $1,299
Important features
- Organization of design competitions and video clips
- Multiple design proposals for a single project
- Payment only for the chosen design
Each of these platforms has its own strengths and can be a good choice depending on your specific needs. Be sure to consider the type of work you need to do, the budget you have available, and the level of support you prefer when choosing a freelance platform.
FAQs
What do reviews on Fiverr mean?
If you Are not satisfied with the work that you have received, you can request revisions from the seller or contact the helpdesk to Fiverr sellers. This means that the seller will make changes to your work until you are happy with them.
There is no limit to the number of revisions you can request, but remember that sellers may charge additional fees for additional revisions.
Is Fiverr trustworthy?
Fiverr is a reputable company that has been around since 2010.
Platform sellers are generally happy with the quality of work that they can find on Fiverr.
However, some buyers, in some of the Fiverr reviews I found, complained about the quality of the work they received, so Make sure To read Carefully the reviews before hiring a seller.
Final Verdict
Overall, Fiverr is a great, easy-to-use platform for freelancers who want to get started with online work.
The prices are reasonable, the quality of work is generally high, there is a wide variety of talent to choose from, and plenty of features that make it a great resource for businesses and individuals. So is Fiverr legit? If you're looking for an easy way to outsource work or find freelancers for personal or professional projects, Fiverr is a great option.
The platform also offers a wide variety of offers, so you are sure to find an offer that suits your needs.
