What are the best order management and fulfillment services?
Here are my picks for the best e-commerce, order management, and order fulfillment services to try this year.
1. ShipBob.
ShipBob is the best order management and fulfillment company for businesses that want fast and reliable processing. I think they are the best at what they do because once you send them your inventory and a customer places their order, ShipBob takes care of the rest.
Features
1. Inventory Management
Inventory management helps businesses get an accurate idea of how much inventory they need. ShipBob uses 3PL software that provides appropriate insight into the correct distribution of inventory. For example, you can define an order notification in the inventory system that allows you to respond to customer demand accurately.
2. Order Management
The order management system tracks the entire shipping cycle from A to Z. From processing to product delivery and return, every detail is managed effectively.
Each order is processed in the order management system so that orders can be assigned to the right fulfillment centers. Additionally, an appropriate order tracking number is accredited by the system so that customers and businesses can track the progress of the order.
3. Advanced filters
ShipBob also allows businesses to find exactly what they need for the fulfillment process and allows them to record detailed reports. Users can filter all orders by setting the order date, center location, tracking number, and country.
4. Advanced reports
With ShipBob's detailed reports, you can track your entire logistics process. Their detailed reports include a breakdown of expenses, revenue, sales, sales by channels, peak hours for execution, revenue forecasts, and much more. On top of that, advanced filters help users make better inventory decisions.
5. Management of returns
Managing returns is vital for any business, as many customers today make purchasing decisions and provide feedback based on the return process. And that's where ShipBob hits the mark. It makes it easy to process returns automatically so you can process returns without any issues.
6. Order fulfilment network
ShipBob's global fulfillment network spans the United States, Canada, and Europe. This allows merchants to be closer to their customers while reducing the transit time and shipping costs associated with each order.
Summary
Without a doubt, ShipBob is the best third party logistics company on the market. It is well known for providing the best shipping results with the lowest shipping costs, which has earned it a legion of satisfied customers.
If you want to take your business to an international level, then you can certainly count on ShipBob like your order management and fulfillment company.
Get started with a free quote from ShipBob.
2. FreightPros.
FreightPros is one of the best freight brokerage firms and is particularly suited to small businesses. In addition to affordable prices, you also benefit from excellent customer service, which is a great complement to any 3PL service.
FreightPros gives you access to impressive services, including LTL (less than load), a wide range of tools that allow you to directly manage your shipment, rail carriers, etc.
Features
1. Impressive support
FreightPros provides the best customer service by helping users set up their account, use reservation tools, and manage freight.
2. Cost and value
FreightPros has kept its cost system transparent so customers always know where their money is going. They help cover all the basics with appropriate freight classes and cargo insurance.
3. Ideal for start-ups
FreightPros is perfect for startups and helps a new business owner manage things easily, even if they don't know much about the system.
4. Simple onboarding
FreightPros accurately guides users through all dashboard features, such as key designations, booking, programming, and other miscellaneous tools.
5. Management systems
You can easily manage freight rate booking, tracking, and purchases in a single dashboard. Additionally, the system processes all tracking and booking preferences accurately.
The main advantage of using FreightPros' services is that you can get numerous savings opportunities thanks to its flat rate freight classification. As a result, freight expenses can be reduced to a great extent.
Summary
FreightPros is known for providing the best services to small businesses and for excelling at everything it does. The company's management team is extremely knowledgeable and knows how to manage things. In addition, the company effectively manages every detail of the process and offers the best price options.
3. WhiteBox.
WhiteBox is a leading e-commerce company that combines all fulfillment solutions, shipping services, and storage costs on a single platform. If you want to take your business to a more global level, WhiteBox is a great option for your business. The fact that it eliminates unnecessary costs makes it a perfect choice for small and medium-sized businesses.
However, unlike other third-party logistics companies, WhiteBox charges an initial registration fee of $3,000. Fulfilment costs are 10% of total sales.
Features
1. Forecasts and predictions
The WhiteBox accurately predicts product demand in the market, allowing users to gather inventory accurately.
2. Quality control and kitting
WhiteBox creates a quality control document to closely track the shipment. This allows them to prepare a checklist to make sure everything is perfect and ready to be sold online.
3. Inventory maintenance
WhiteBox regularly reviews inventory to maintain the right level of inventory without charging additional fees.
4. Product lists suitable for SEO
WhiteBox creates product listings based on SEO on eBay, Amazon, and other similar platforms.
5. Market products and improve lists
WhiteBox also helps optimize the product list to improve the ranking of the brand and its products in organic searches.
Summary
This 3PL company doesn't just manage sales and products on Amazon, but it also helps you build your brand identity.
Additionally, the WhiteBox call center and support team handle customer inquiries properly across all channels, so the user is almost never stuck along the way.
4. FedEx Fulfilment.
If your business is about to scale up, I strongly recommend using FedEx Fulfillment to fulfill your orders. With features like reverse logistics, packaging, warehousing, storage, and more, FedEx can help take your business to the next level.
- Rating: 8.3/10
- Best for: Enterprise scaling
- Price: On request
- Annual discount: No
Try FedEx
FedEx Fulfilment offers an e-commerce solution that includes reverse logistics, packaging, warehousing, storage, and order fulfillment. FedEx is a subsidiary of FedEx Corp. that manages the inventory of numerous small and medium-sized businesses by integrating various sales channels.
Features
Some of the key features of FedEx Fulfilment include:
1. E-commerce integration
FedEx Fulfillment offers integrations with all major e-commerce platforms, including BigCommerce, Shopify, WooCommerce, and more.
2. Customization
FedEx offers easy packaging customization and value-added services that help small businesses meet customer expectations.
3. Ensure monitoring and visibility in one place
It allows you to use a single platform to consolidate all orders and inventory, making it easy to analyze and improve your order management and fulfillment network.
4. Monitoring and visibility together
Businesses can quickly analyze and improve their entire processes and network by managing orders and inventory on a single network.
5. Expertise advice
FedEx Fulfilment also provides expert logistics professionals who can help small businesses improve the quality of their process.
Summary
FedEx Fulfilment is one of the best 3PL companies on the market because it not only offers comprehensive logistics solutions, but also allows you to quickly build your logistics network. It has an extensive and robust network that helps small business owners expand their network quickly and easily.
5. Red Stag Fulfillment.
Red Stag Fulfillment offers tailor-made business solutions as well as a comprehensive guarantee of order accuracy, on-time delivery, and inventory accuracy. This fulfilment company uses cloud-based software and focuses on shipping heavy items for its customers.
Features
1. Outstanding customer service
Their customer service is among the best in the business as the company offers specialized storage. In addition to that, they provide appropriate follow-up and support to their customers over the phone.
2. Cost and value
Because of several specialized services, Red Stag is considerably more expensive than other 3PL companies such as FedEx and ShipBob.
3. Scalability
They work effectively with startups as well as businesses that process hundreds of orders per day.
4. Simple onboarding
Using Red Stag is very easy as it offers a 30-day free trial to its users so that they can clearly understand the system.
5. Integrations
They integrate with your online store and help you manage your orders, shopping carts, and seller markets.
6. Management systems
They offer a highly efficient management system that allows users to track the status of their orders, stock levels, and success rates.
Summary
Red Stag is the best solution for fragile, bulky, and expensive goods that require extensive customization prior to shipping. Thanks to its collaboration with FedEx, it is able to ship oversized products at attractive prices.
In addition, the company provides video monitoring of warehouses in order to provide quality control solutions. This quality control minimizes packaging errors, theft, and shipping-related damage.
6. RedHawk Global.
Red Hawk Global provides freight, warehousing, shipping, and distribution of goods for various small businesses in the United States, Mexico, and Canada.
It is the most suitable order fulfillment service for distributing goods and is perfect for small businesses. In fact, most of their customers are just small businesses.
RedHawk competes hard with FreightPros in terms of point-to-point shipping. Additionally, RedHawk Global deals with both regional carriers and national carriers for shipments, which is very common in the freight industry.
Features
1. Multiple services.
RedHawk Global offers various services, including bulk freight transport, cross-border import/export, intermodal rail containers, flatbed transport, etc. In addition, the company offers other amazing 3PL services, such as sorting, storage and packaging, goods storage, and distribution.
2. Account manager.
RedHawk Global provides excellent customer service by assigning expert account representatives to help customers manage their accounts.
3. Fees and cost of the service.
Like FreightPros, RedHawk Global prices are based on freight shipping and service rates. This 3PL charges a fee per shipment based on the number of goods and customers must pay for the shipment when they make an offer for a shipment. The cost of Red Hawk's service is very affordable and low compared to other leading brokerage services.
Compared to FreightPros $250.93 shipping, RedHawk also offers competitive prices at $275.59 per shipment.
The company even offers attractive discounts by class and volume freight for major accounts. In addition to this, you also benefit from advanced 3PL management services, freight project supervision, warehousing, and distribution. Quotations are offered according to specific needs.
4. Easy to use booking portal.
The freight booking portal is completely free and extremely easy to use. Additionally, dedicated account representatives also help customers understand the portal's reservation and monitoring system. They generally guide users in creating an account quickly and free of charge.
5. Real-time rate.
Like FreightPros, RedHawk Global displays freight rates in real time as well as several e-commerce platform integrations. Real-time rates are shown for all orders shipped in your checkout.
6. Easy management.
RedHawk Global allows small shippers to track their shipments, compare rates, book, and monitor freight movements through its eFreightline portal. Additionally, dedicated account representatives manage calendar tasks and day-to-day bookings.
RedHawk Global's expert staff and professionals also help their customers take advantage of various discounts and savings opportunities. They help customers reduce their freight class by guiding them to identify the correct rate numbers of The National Motor Freight Classification (NMFC).
Summary
Like FreightPros, RedHawk Global focuses primarily on shipping freight rather than shipping e-commerce orders. It should also be noted that it only offers services in the North American region, that is, in the United States, Canada, and Mexico. Apart from that, its eFreight portal, which allows you to get instant quotes, is a big hit among its users.
7. Ships-a-Lot.
Ships-a-lot is an e-commerce order management and fulfillment company that is primarily aimed at businesses with a high volume of transactions.
It is an autonomous order management company that has rapidly experienced strong market growth. Among its main characteristics are crowdfunding, warehouse management services, discounted rates, etc.
Features
1. User friendly dashboard.
The maximum number of Ships-a-Lot customers use Shopify to monitor sales. As a result, the company created a simple user interface that includes a few basic features. The dashboard shows comprehensive data on orders, overdue orders, and pending orders.
2. Inventory reports.
It shows various categories, including inventory, reports, orders, shipping, and more, at the top of the menu bar. You can see all orders, customer names, emails, and other critical data in a spreadsheet.
3. Support.
Thanks to its third-party support solution, Ships-a-Lot offers excellent customer support. It typically helps customers through emails and 24/7 live chats.
Summary
Ships-a-lot is the only 3PL company on this list that only has one warehouse and still delivers the best results. This business is ideal for startups and online stores that use Shopify.
FAQs
What is third party execution?
Third-party order management and fulfillment is an outsourced product management solution in which a company stores goods, prepares orders, and manages the entire shipping logistics process.
What does an order management and fulfillment center do?
Order management and fulfillment centers store products on their premises and manage inventory, warehousing, and shipping. E-commerce retailers thus have a physical space to store their products. Store owners send their goods to the fulfillment center and the center ships their products to customers.
How much does it cost to run Shopify?
The Shopify Fulfillment Network creates an end-to-end fulfillment solution to compete Amazon FBA. These centers will use machine learning and demand forecasting to manage order delivery and inventory allocation. Orders are processed the same day and shipped within two days with 99.99% accuracy. Currently, pricing for the Shopify Fulfilment Network is not publicly available. However, interested e-commerce merchants can request early access to the Shopify website.
What are the different types of order management and fulfillment services?
1. Based on transport.
Third-party logistics companies based on transport manage all processes related to product shipping. Third-party transport logistics companies also take care of export taxes and duties.
2. Based on warehouse and distribution.
3PL companies based on warehousing and distribution deal with the storage, shipping, and return of products. Smart freight services, like those provided by Rakuten Super Logistics, are a mainstay and cover everything from collection to storage.
3. Financial and information base.
3PL companies based on finance and information take care of freight auditing, inventory management, reservation, monitoring, and corporate accounting tasks.
Summary.
Businesses, big or small, have difficulty managing their logistics internally. Therefore, it is best to outsource your logistics and reduce your shipping costs and times with one of the best order fulfillment services.
If you want to develop your e-commerce marketing and extend it globally, you may consider hiring an implementing partner to ease the burden on your logistics team.
While all of the order management services mentioned in this guide are impressive in and of themselves, before selecting one for your store, be sure to get quotes from different suppliers to make the best choice.
With the rise of Amazon FBA, multi-channel e-commerce, and customers now expecting two-day shipping across the country, find an order management and fulfillment company that offers you comprehensive order processing, packaging services, fast shipping, great service, and no long-term contracts.
In the end, I recommend that you start with a free quote of my first choice, Shipbob.
Other recommended reading: Check out my reviews on best e-commerce platforms to sell more online, the best dropshipping suppliers And my The ultimate guide to dropshipping.
