Calendly : Full Review, Testing, and Presentation (2024)

What is Calendly?

The Calendly platform made easy Planning your appointments professionals.

By avoiding the traditional ballet of email exchanges without having to worry about setting a time slot, it makes your organization more fluid and more accessible.

The tool is very popular in its free version but also by sales professionals, recruiters, consultants, trainers, and globally, anyone who has to organize regular appointments.

Calendly is your ally for a Serene and Effective Management Exchanges of your professional meetings.

Features

The Calendly platform is a powerful scheduling tool that allows you to coordinate appointments and meetings with a free version.

1. Integrations

Calendly offers a multitude of integrations with the most used applications, making the scheduling process even smoother.

• Calendar: Calendly syncs with Google Calendar, Calendar, Microsoft Office 365, Microsoft Office 365, Microsoft Outlook.com, and iCloud to avoid double bookings and to ensure you're always on top of your schedule.
• Video conferencing: Calendly is integrated with tools like Zoom, Microsoft Skype, Microsoft Teams, Google Meet, and more
• CRM: Calendly can connect to Salesforce, HubSpot, and other CRM or email applications to track and manage customer information and more

2. Customizing availability

Calendly allows you to customize your availability schedules in a precise way for planning:

• Define the specific days and times when you are available
• Determine the length of the slots
• Set the maximum number of meetings you want to have each day.

3. Types of meetings

Calendly allows you to schedule different types of meetings. Each type of meeting can have its own availability settings, duration, and link.

• One-on-one meetings: Only one guest can book a time slot.
• Group Meetings: Several people can book the same time slot.
• Group meetings: You can invite several people to choose a common time slot.

4. Automatic reminders and confirmations

Calendly automatically sends confirmation emails and reminders to attendees to avoid missed appointments.

• Confirmation emails include the meeting link, date and time, and other relevant information.
• Reminders can be sent a few hours or a few days before the appointment, depending on your preferences and more

5. Time Protection

Calendly offers several settings to protect your time and prevent last-minute or early bookings.

• Add time before or after each appointment to give yourself time to get ready or relax.
• Define how far in advance to schedule an appointment to avoid last-minute bookings.

4. Browser extensions

Calendar's browser extensions simplify appointment management by providing convenient access to the calendar from the browser.

• Google Chrome, Firefox, Microsoft Edge, and Safari.
• View the schedule, share appointment links, and accept requests from the browser like Google Chrome
• Integrate Calendly with Gmail, Microsoft Outlook, Microsoft Outlook, Slack, and more
• Customizing links, managing time zones, scheduling group appointments, personalized questions.
• Simplified notifications and schedule management

Pricing

Calendly meets everyone's needs for planning for individuals and businesses:

1. Free plan: basic scheduling features, multiple calendars, unlimited appointments.
2. Premium plan: $10/month/user, group scheduling, advanced integrations.
3. Pro plan: $15/month/user, payment integrations, advanced reporting.

Security and Privacy at Calendly

The Calendly software has always taken the security and confidentiality of information very seriously.

The company has several robust protection mechanisms in place to ensure that your data is secure and protected.

Here's what you need to know about security and privacy:

1. Regulatory Compliance

Calendly software adheres to multiple global security standards to ensure secure and compliant data management.

• GDPR: Calendly complies with the General Data Protection Regulation (GDPR), which regulates the processing and movement of data from European Union citizens.
• CCPA: For California residents, Calendly also complies with the California Consumer Privacy Act (CCPA), which provides specific rights regarding the collection and use of personal information.
• Privacy Shield: Calendly is certified by the Privacy Shield Framework, which ensures adequate protection of data transferred between the EU and the United States.

2. Data Security

Calendly deploys advanced security protocols to protect data.

• All communications between you, Calendly, and your guests are secured by SSL/TLS encryption. Additionally, all stored data is also encrypted using AES-256 level encryption standards.
• Calendly regularly performs internal and external security audits to identify and fix any potential vulnerabilities.
• Calendly offers two-factor authentication (2FA) for an additional layer of security when signing in.

3. Data Confidentiality

The Calendly software respects your privacy and gives you control over your data.

• Data control: You have total control over your data. You can export, edit, or delete your information at any time.
• Privacy Policy: Calendly has a transparent privacy policy that clearly explains how and why they collect, use, and store your personal information.

Customer Support

The Calendly software is not only known for its impressive features but also for its exceptional customer service.

They provide fast and reliable support, making the user experience even more enjoyable thanks to their customer service for individuals and businesses:

1. Online Help Center

The Calendly Software Online Help Center is a treasure trove of valuable resources.

• Knowledge Base: You'll find a comprehensive collection of in-depth articles covering all of Calendar's scheduling features and how to use them. These articles are well-structured and easy to understand, making learning Calendly an effortless process.
• User guides: For users who prefer step-by-step learning, user guides are an invaluable resource. They guide you through every aspect of Calendly, from initial setup to optimizing more advanced features.
• FAQ: For the most common questions, the FAQ section provides clear and concise answers.

2. Technical support

Calendly appointment scheduling software offers responsive technical support to quickly resolve any issues you may encounter.

• Live chat: For urgent issues for your meetings, live chat offers immediate support. Technical support agents are knowledgeable and friendly, ready to help you resolve issues in real time.
• Email: If you prefer to explain your problem in more detail, you can email technical support. They usually respond quickly, offering detailed and customized solutions to your problem.

3. Training and Webinars

The Calendly software also offers training and webinars to help users get the most out of their planning and booking tool.

• Live webinars: These interactive sessions present new features, best practices, and provide the opportunity to ask questions in real time.
• Webinar Recordings: If you miss a live webinar, you can always access the recording and watch it at your own pace.

Given these benefits, whether you need help understanding a scheduling and booking feature, resolving a technical issue, or simply want to know more about how to optimize your use of Calendly, their customer service team is always ready to help.

Final Verdict

To summarize, Calendly is a powerful meeting scheduling tool with a silky interface with a great user experience that quickly shows your availability to users and colleagues, and allows them to schedule appointments with you.

It helps to simplify the planning and booking process for users by offering them a platform where they can coordinate meetings and calendars with others online.

With Calendly as a scheduling tool, you can avoid long emails and phone calls and go directly to group events by sharing personalized links.