What is SimplyBook.me?
SimplyBook.me is distinguished by a wide range of customer-centric features to facilitate the planning process.
If you have a business that depends in part on making appointments, scheduling is not only a necessity, but it can become stressful as missed appointments, overbookings, etc. can slip through the cracks.
The best appointment scheduling software will be a software that not only handles the appointment aspect well, but also minimizes inefficiencies and maximizes operational and business efficiency, and that's where SimplyBook.me really shines.
SimplyBook.me has useful features and is intuitive to use, making it a great scheduling software choice for many businesses.
Who is SimplyBook.me for?
SimplyBook.me is meant to be widely adopted, so it works well with a lot of small and medium businesses.
Wherever planning is needed (spas, consultants, training courses, etc.), it adapts.
It also has privacy features that make it HIPAA compliant for medical offices.
Features
Any scheduling software allows appointments to be made from the start. SimplyBook.me does that too, but it extends these capabilities to include organization, operations, customer retention, and much more.
SimplyBook.me offers several additional features in its pricing plans, designed to facilitate workflows, make data more useful, make customers' lives more lucrative, and much more.
1. Gather information
By avoiding the tedious steps that can often cause you to lose control, SimplyBook.me allows you to gather customer information right at the time of booking.
You can further customize this process, from pull-down questions to longer text responses, to gather all the data you need.
2. Creation of coupons and gift cards
Customer retention is an important part of any business, and SimplyBook.me offers ways to keep customers hooked, through the ability to create and market coupons and gift cards directly from the app.
3. Reduce the number of absences and double bookings.
Missed appointments are financial chasms, and double bookings are chaos. SimplyBook.me allows you to set automatic reminders for appointments to reduce missed bookings.
It allows you to request a deposit, which helps to reduce the number of missed appointments. You can sync your personal calendars with those at your workplace to avoid duplication of time.
4. 24/7 reservation
By being available to customers 24/7 online, you can get more appointments because customers are more likely to book when they remember and not necessarily during 9-5 phone hours.
Booking online means customers are more likely to book more often because it's easier.
5. Integrations
SimplyBook has a long and impressive set of features, but it also supports third-party integrations that add to the list of features separated into different categories:
Bookings on the website:
- Your own website
- WordPress
- joomla
- Widgets
Bookings on social networks:
- Google My Business
Video meetings:
- zoom
- MS Teams
- Gruveo
Email marketing:
- MailChimp
- Constant Contact
- Active Campaign
Analytics and conversions
- Google Adwords and Analytics
- Facebook pixel
Payment processors:
- Stripe
- Square
- PayPal
- Alipay and many more
CRM:
- Salesforce
- Google Contacts
- InfusionSoft and more
Other integrations:
- Sharing photos on Instagram
- Facebook customer information
- Google Translate
- Synchronizing Outlook and Google Calendar
- Customer login via social media profiles
- MS Azure Single Sign-On
- APIs
If you read the list of integrations that SimplyBook supports, you'll see that it's much more than just an appointment and scheduling platform. By using the third-party integrations with SimplyBook, you can use a lot more options that streamline the operation of any small business.
Pricing
The SimplyBook offers four pricing plans, one free and three paid. Here is a summary of what each plan offers:
- Free - 0 to 50 bookings + a personalized function
- Basic - $9.9/month - 100 bookings + three custom features
- Standard - $29.9/month - 500 bookings + eight custom features
- Premium - $59.9/month - 2000 bookings + unlimited custom features
All plans include unlimited customers, an admin app, staff scheduling, a Facebook booking widget, automatic reminder emails, and time zone conversions.
It is beneficial for any small business as the basic features help keep the business running smoothly.
Anyone who wants to test SimplyBook's features can do so for free thanks to the 14-day free trial that only requires registration and no credit card information. You can test most of the available features and get 50 bookings.
This way, you can see if the SimplyBook platform meets the needs of your business.
Custom functions allow for greater personalization and improvement of business operations. Here is a list of the advanced features that SimplyBook offers:
- Employee Scheduling
- Resource calendar management
- Recurring appointments
- Event bookings
- Online booking calendar
- Manual bookings
- Take notes on bookings
- Website integrations
- Zapier integrations
- Mobile admin app for iOS and Android
- Email and browser notifications
Anyone who needs more features or wants to use SimplyBook on a much larger scale should make an appointment with the customer support department and see what options are available. To show you the differences between
Customer Support
SimplyBook.me has great customer service representatives who are familiar with the product and know how to optimize it. When you start a chat online, response times are fast, so you never wait too long for a response. Plus, they have a searchable resource center with lots of useful articles.
Search by specific topic or browse articles by category for help.
FAQs
Does SimplyBook.me offer a free trial?
Yes, SimplyBook.me offers a 14-day free trial and a free plan called a basic level plan with lots of features even though it's free.
Can you use SimplyBook.me with your existing software?
SimplyBook.me integrates with your existing tools and syncs with Google, Facebook, and other business applications.
Final Verdict
SimplyBook.me excels in the field of reservations, but it also goes above and beyond to maximize your business efficiency and revenue, all in order to increase customer interaction.
Whether it's sending out promotions, offering group packages, creating coupons, or booking on social media, SimplyBook.me makes the fast-paced world of planning easier to manage and more lucrative.
