Paperform : Full Review, Testing, and Presentation (2024)

What is Paperform?

Before we dive into the heart of the matter, let's quickly specify what this software is.

Paperform is an online form builder. The difference with other form builders is that you don't need to use a drag-and-drop interface. In Paperform, you can add question fields, images, videos, and text anywhere on the page, just like when you're writing a document online.

Think of it as the Canva forms. Paperform has templates for every form you can imagine, whether it's wedding invitations, meal reservations, or customer welcome forms.

Features

1. Creating and Customizing Forms

Paperform allows you to create unique forms, with more than 500 templates available in various categories.

• Variety of models : Choose from over 500 templates covering 47 categories.
• Intuitive interface : The editor offers a smooth experience, with more than 25 field types supported.

Paperform's rich templates and intuitive user interface make it easy to create custom forms tailored to a variety of needs.

2. Advanced Customization Options

Paperform offers advanced customization options for forms, including question visibility logic.

• Customizing the design : Options like “I'm feeling lucky” and the import of existing themes.
• Custom variables : Use variables to dynamize form content.

These advanced options allow for in-depth customization, making forms more responsive and interactive.

3. Various Form Types

Paperform offers various types of forms, adapted to various use cases.

• Web forms : Create forms for capturing leads, registering for events, paying, etc.
• Responsive Design : The forms are responsive and work well on all devices.

The diversity of form types makes Paperform a versatile tool for various business and personal purposes.

4. Survey forms

Paperform makes it easy to create interactive and engaging survey forms.

• Ease of creation : Use of features such as conditional logic and email marketing integrations.
• Design flexibility : Add images, videos, and fully customize your survey.

Paperform's survey forms stand out for their ease of creation and scalability, outperforming competing tools like SurveyMonkey.

5. Payment forms

Paperform provides secure and customizable payment forms.

• Payment gateway integrations : Integrates with various processors like Stripe and PayPal.
• Customizing forms : Edit designs, add products, and manage transactions easily.

These payment forms are ideal for online retailers, offering both security and flexibility.

6. Conditional Logic Forms

Paperform forms use conditional logic to personalize the user experience.

• Dynamic question display : Based on previous user responses.
• Flexibility of use : Ideal for personalized services and specific data collection.

This feature makes Paperform forms suitable for complex and customized use cases.

7. Quizzes and Assessments

Paperform allows you to create interactive quizzes with scoring and calculation features.

• Creation of various quizzes : Use templates or create from scratch.
• Integrated scoring and calculation : Evaluate responses in real time and provide a gamified experience.

Paperform quizzes are a great way to generate engagement and gather information in a fun way.

8. Multipurpose models

Paperform offers over 650 customizable templates for different needs.

• Wide choice of models : For businesses, personal events, etc.
• Adaptability and ease of customization : Each template is responsive and easy to modify.

The variety of templates makes Paperform a flexible tool, suitable for a wide range of applications.

9. Analytics and reports

Paperform provides analytical dashboards for a better understanding of user behavior.

• Submission tracking : Analyze consultations, completion rates, and more.
• Exporting data : Export results in various formats for further analysis.

Paperform's analytics capabilities help better understand and optimize forms for users.

10. Powerful Integrations

Paperform offers a wide range of integrations to automate and improve processes.

• Over 2,000 integrations : Connect to various tools and platforms.
• Synchronizing data : Automate data transfers between Paperform and other tools.

Paperform's breadth of integrations broadens its usefulness and ability to integrate into various workflows.

Pricing

Paperform costs $20/month and allows you to create an unlimited number of forms. It allows 1,000 submissions per month, 10,000 views/month. But it lacks features like domain customization, brand customization, form URL customization, HTML customization, response channeling, and much more.

The second is the pro plan that costs $40/month, with the added benefits of features like multiple calendars for appointments, calculation field, custom URL, webhooks, and partial submissions.

The agency plan costs $135/month. If you want access to all of its advanced features, including custom HTML, CSS, and 24/7 customer support, you should opt for the agency plan.

Paperform offers a 14-day free trial with no credit card requirements. Unlike competitors like Typeform or SurveyMonkey, Paperform doesn't have a free plan.

Typeform's free plan supports 100 responses and 10 fields. The premium plan costs $50/month and offers unlimited fields and submissions.

If you are a beginner, Paperform is the best solution to adopt.

Because it also comes with the best customer support in the industry. Customer support is available 24 hours a day, 7 days a week, which is quite rare in this field. Agency plan owners are given the highest priority when it comes to resolving requests.

Customer support

Customer experience is expected to exceed price and product as a key differentiator for brands.

Paperform offers customer feedback templates that you can associate with your purchase confirmation emails. This way, support is always available and your new customer doesn't have to dig through your website for additional help.

But these models don't just improve customer service.

You can use them to find ways to improve your product/service, get testimonials, and Calculate your NPS.

Alternatives to Paperform

1. Typeform

Typeform is a tool for creating interactive forms and online surveys, known for its clean design and ease of use.

Features

• Creating interactive forms: Allows you to create engaging forms and surveys with a minimalist design.
• Customization options: Limited customization compared to Paperform, with a user interface that focuses on displaying one question at a time.

Pricing

• Free plan: Up to 3 forms, 10 questions per form, and 100 responses per month.
• Paid plan: Starting at $50/month.

Typeform is ideal for those who prefer simple, elegant forms, but it offers less flexibility when it comes to customization than Paperform.

SEE MORE: Try Typeform for free

2. Jotform

Jotform is a robust solution for creating online forms, offering a wide variety of templates and integrations.

Features

• Variety of templates: More templates and customization options than Paperform.
• Payment integrations: Integrates with over 25 payment gateways, including PayPal, Stripe, and more.

Pricing

• Free plan: Limited to 100 form submissions per month.
• Premium plan: Starting at $24/month.

Jotform stands out for its diversity of templates and integrations, but Paperform's reporting features are more advanced.

SEE MORE: Try Jotform for free

3. SurveyMonkey

SurveyMonkey is a tool specialized in creating surveys, ideal for collecting data and feedback.

Features

• Creating polls and surveys: Focus on surveys with limited customization options.
• Integration with email marketing tools: To send emails directly from the tool.

Pricing

• Free plan: Limited features.
• Premium plan: Starting at $32/month.

SurveyMonkey is a solid choice for specific surveys, but it lacks the versatility and customization that Paperform offers for a wider range of form uses.

How to create a form using Paperform

Ready to use Paperform to create forms for your business? Getting started is simple and easy.

Here is a quick start guide to help you:

1. Create your account

To use Paperform, you need to create an account.

Remember: you won't need to add credit card details, so you won't have to worry about being charged at the end of your trial period.

Take advantage of the two-week trial to have fun with the tool and start customizing form templates.

2. Find a form template

You can choose to create a form from scratch or customize one of their professionally designed templates.

To do this, click on the “Create a form” button and press “Use a template”:

You can search for a specific model, or scroll through their range:

Once you've found the one you want to customize, tap “Use.”

You customize the form on the next screen by adding your own questions or by changing the colors and fonts. Just use the blocks to do it.

3.... or Start from a blank slate

Want to create your own online form from scratch?

Instead of clicking “use a template”, you can create a completely unique form by clicking “start from scratch”:

On the next screen, you will see a simple form.

Use the icons on the side of the form to add a photo, video, space, or question:

You might notice that the interface has a similar concept to that of the WordPress Gutenburg editor; it uses blocks to add images, questions, and breaks. This makes it extremely easy to use if you are already familiar with WordPress.

4. Set up your form

After designing your form, it's time to define how it works.

Click “Configure” to give your form a title, description, and cover image:

You can also customize the URL, which is great if you want to send an eye-catching link to your customers without having to search for it.

If you want to set up payments via your form, you can also do it here. Remember that you must first add a payment method in your account settings:

In the Analytics and Behavior tabs of the form, you'll also find options to add your Facebook/Google Analytics pixel, enable CAPTCHA, and limit your form to a certain number of submissions.

All of these give you greater control over your shape.

5. Control what happens after submission

What happens when someone has filled out your form? Leaving him a message saying “thank you, we'll get back to you” is probably not the most effective thing, especially if it's a hot runway.

To customize this, click “After Submission.” You can choose to:

• Automatically direct people to a success page
• Give them a custom PDF to download
• Set up integrations so that things happen automatically in another tool.

For example, you can set up your form so that people who sign up for your mailing list receive an additional piece of content as a downloadable PDF.

They will be directed to a page that offers them a limited-time coupon to thank them, and your CRM automatically adds them as leads.

It's a lot easier than doing all of these steps manually, right?

6. Share and start tracking

It's a good idea to test your form before sending it out to the world. To do so, copy the custom URL from your form and insert it into an incognito tab. Complete the answer to each question and check that the right things are happening when you click “Submit.”

If that's the case, you're ready to share your form, either through the URL or by embedding the code into the content of your email or website.

Go back to your dashboard and click on the “Submissions” tab to view the responses.

You will be able to see an overview of how many people viewed and submitted your form.

Or, you can be more specific and hit “X submissions” to see their individual responses:

FAQs

Does Paperform provide an API?

Yes, Paperform does provide an API.

What type of quizzes can PaperForm create?

You can use it to create multiple types of quizzes, including multiple choice, true/false, holes, etc. The principle of PaperForm is simple: users submit questions in text form and PaperForm generates a quiz based on these questions.

Final Verdict

Paperform is one of the best online form builders you can consider. It is a flexible SaaS platform built to help small businesses create beautiful solutions tailored to their brand. Take payments, automate onboarding, create dedicated landing pages, schedule appointments, and put manual processes on automatic pilot.

Paperform is a great choice for small businesses, solopreneurs, and service providers looking to simplify their lives, get more work done, and take their business to the next level.

If you focus primarily on surveys, SurveyMonkey is the best solution to adopt because it's dedicated to surveys.

Typeform costs more than Paperform, but it offers unique design templates, allows you to create surveys, and also has more advanced features than Paperform.