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Typeform : Full Review, Testing, and Presentation (2024)

Full review of Typeform

Turn your signup forms and quizzes into a complete conversation with Typeform. Add rule logic, integrations, and more to automate the process and follow-ups.

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What is Typeform?

Typeform is one of tools for creating online polls the most popular on the market, it is appreciated by users and businesses for its simple and intuitive design and its beautiful user interface.

Typeform is an online platform that allows users to create great satisfaction surveys, quizzes, and more.

It is an online quiz solution offering great flexibility and personalization. Here are some of the functionalities of which are:

  • The logical jump function
  • The data piping function
  • The usability of the interface
  • Personalization features
  • Third-party integrations

Features

1. Form templates

Typeform offers customizable survey templates for various uses, which are very popular with businesses.

  • The service offers a variety of survey models for different uses.
  • The templates are easy to use and easy to customize.
  • Businesses of all sizes use Typeform templates.
  • Users can also create their own custom templates.

2. Customizable brand image

All Typeform plans allow you to customize the branding of your form.

On higher level plans, you can completely remove the Branding Typeform and replace it with your own logo.

3. Wide variety of question types

typeform typeform question types

Typeform is a tool that puts the user experience and new technology at the center of its concerns.

  • Typeform offers a wide variety of question types for surveys, such as multiple choice, short answers, rating scales, or drop down menus.
  • There is a question type adapted to each survey.
  • Typeform can be used to gather feedback, gather survey data, or get to know customers better.

By using the appropriate types of questions, it makes it easy to gather feedback and survey data (event, objective, name, needs, etc.), as well as to improve the understanding of its customers.

4. Logical jumps, branch logic, and conditional logic.

typeform typeform logic jump

Logical jumps, branch logic, and conditional logic can help personalize your surveys and get more accurate answers:

  • Logical jumps allow you to modify the course of your investigation according to the response of an interviewee.
  • Conditional logic is a more sophisticated version of logical jumps, which allows you to add multiple conditions and even to embed conditions within each other
  • By using these concepts, you can create more dynamic and engaging surveys and ask the right questions to the right people.

These tools allow you to personalize your survey based on participants' responses and get more accurate results.

5. Hidden fields

typeform typeform champs cachés

Typeform offers useful features like hidden fields to personalize your professional forms.

  • Typeform's hidden fields allow you to transmit data from your marketing campaigns or email software.
  • They can be used to personalize your form and pre-fill the data.
  • Hidden fields allow you to gather information that is most relevant to your business.

6. Email notifications

Typeform notifications adresse email

One of Typeform's very useful features is the ability to set up email notifications both for yourself and for form respondents.

That means you'll always be notified when someone fills out your form, and you can also choose to notify your respondents when their responses have been received.

7. Data connection and integration

Sharing data with Typeform to other software and integrations

Typeform is a powerful tool that makes it easy to collect and analyze customer data with integrations like Google Analytics.

Thanks to its integrations with several marketing software platforms, it has become an indispensable tool for businesses looking to better understand their customers.

  • Typeform integrates with numerous software platforms to facilitate the collection and analysis of customer data (like your CRM or marketing automation platform )
  • It allows you to segment customers and create targeted campaigns with Google Analytics
  • It also integrates with webinar and event software, allowing you to collect attendee data and track it after the event.
  • Integrating Typeform with Google Sheets makes it easy to share data with your team.
  • The Typeform API allows you to connect Typeform to virtually any other software platform.

8. Integrations offered by Typeform

A list of popular Typeform integrations, such as Zapier, Airtable, Google Sheets, Mailchimp, and more

Typeform allows easy integration with other software to collect and use collected data.

  • Typeform integrates with a lot of popular software such as Mailchimp, ClickUp, HubSpot, and Salesforce.
  • You can use Zapier to connect the survey to other applications.
  • Typeform's native integrations make it easy to get collected data to its destination.
  • Users can perform an analysis of their survey results or trigger marketing automations based on submissions.
  • With each questionnaire or survey, you can collect data and easily route it to its destination for later use.
  • Recent integration with Calendly

Pricing

Typeform is an online form creation tool with a free version and paid plans.

Prix
prix
  • Typeform offers a free plan with limitations to allow you to test the software before committing to a paid plan. (100 responses per form)
  • The free version limits the total number of forms you can create and the features you can use.
  • Paid plans unlock additional features, like logical jumps and brand personalization.
  • Typeform also offers a business plan with customized pricing for large organizations with priority support for working with your marketing department.
  • Paid plans start at $25 per month and offer additional features as you upgrade to higher tier plans, such as branching logic, removing the Typeform brand, and increasing the number of responses.

Paid plans are designed for advanced users and businesses, with priority support for working with your marketing department.

Who is Typeform for and how do I use it?

A screen showing an interactive Typeform survey

Typeform is survey software tailored for businesses that need to collect data and create an engaging customer experience.

These solutions are commonly used for a variety of tasks, including data collection, lead generation, customer feedback, and more.

  • Typeform is ideal for businesses that need to collect data from a large number of people.
  • It's often used for data collection, lead generation, onboarding forms, and more.
  • The paid version of Typeform offers additional features and is especially useful if you want to create multiple forms.

With its modern user interface and ease of use, Typeform is a solid survey solution for businesses that need to collect data and improve their customer experience.

Alternatives to Typeform

There are a number of alternative software that offer similar functionality if you are looking for a software for creating forms or polls.

These alternative applications include solutions Google Forms, SurveyMonkey and Jotform.

1. Google Forms

Google Forms has the advantage of being free with a Google Workspace subscription, and the software is structured more like a traditional survey.

If all you need is to create forms and collect data from respondents, Google Forms may be a good option (especially for the price)

However, if you want a more visually pleasing experience, Typeform allows you to create surveys that are much more engaging.

2. SurveyMonkey

SurveyMonkey is a popular survey software that aims to help users create polls with ease.

SurveyMonkey is better suited for businesses and large organizations that need to collect a huge amount of survey data.

While SurveyMonkey has a robust set of tools that make it ideal for businesses, Typeform wins when it comes to user experience and price.

3. Jotform

If you're looking for a form builder that offers more features than the free version of Typeform, Jotform is a good alternative.

Jotform allows you to create surveys, quizzes, and other forms.

Overall, Typeform is more user-friendly, but Jotform's prices are much more affordable.

If you're ready to put in a bit more effort to overcome the learning curve, then Jotform is a great Typeform alternative.

Customer service

Typeform only offers support via email, and getting help can be frustrating as you first need to fill out a form describing your issue.

support par adresse email

That said, Typeform answers most professional requests in a 1 or 2 way.

It's also relatively easy to find answers to most questions thanks to a comprehensive, searchable library of documentation on the Typeform website.

FAQs

Which form is better, Google Forms or Typeform?

Google Forms is a great option for anyone looking for a free way to create forms and surveys.

It's easy to use and has all the basic features you need.

If you only need one form, a Google form will probably do the trick.

However, if you're looking for more advanced features or a more visually pleasing survey experience, Typeform is a better option.

Does Typeform integrate with Google Docs?

Yes you can use Zapier to send form complements to Google Docs.

Does Typeform offer a professional plan?

Typeform currently offers four levels of paid plans: basic, plus, business, and enterprise.

Why use Typeform?

Typeform makes it easy to create custom forms thanks to its intuitive interface and its numerous options, with no limitation in size or number of responses.

Is Typeform free?

Typeform is available as a free version and offers a free trial. The paid version starts at $29.00/month.

How do I cancel a Typeform account?

To cancel your Typeform account, sign in to your account, click on the organization icon at the top left, and go to “Plan and Billing.”

You can then cancel your subscription and confirm the cancellation.

Who uses Typeform?

Businesses of all sizes benefit from Typeform in sectors such as real estate, non-profit organizations, education, media production, and biotech, among others.

What modules, features, and functions are included in Typeform?

Typeform includes the following modules, features, and functions:

  • Tools for creating custom surveys
  • Model library
  • Real-time video conference
  • Chatbot powered by AI
  • Integrated integrations
  • API support

Final Verdict

In conclusion, Typeform is a versatile and user-friendly tool for lead generation, business surveys, and data collection.

It offers great flexibility in setting up your forms and can complement your content marketing efforts. Paid plans offer unlimited forms and a higher response limit, and offer even more features.

With integrations like Google Analytics, you can track the performance of your surveys. With the wide range of templates available and the ability to create fully customized forms, there is something for everyone.

We highly recommend Typeform for anyone looking for a professional tool and solutions for creating surveys or forms.

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Stephen MESNILDREY
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