What is BPM software?
Business Process Management (BPM) software, also called business process management software, is a tool designed to help businesses optimize and automate their business processes.
These business management software allows you to:
- Optimize your workflows for better operational efficiency
- Identify areas of improvement to implement a continuous improvement process
- Get detailed information on the various aspects of your critical business processes
By using BPM software, you will be able to:
- Streamline your processes by eliminating redundant tasks and bottlenecks
- Gain visibility into all of your business processes thanks to dashboards and detailed reports
- Promote collaboration between the various departments (managers, experts, organizations) and actors involved in your processes
- Reduce errors and risks by automating manual tasks and applying consistent business rules
- Accelerate processing cycles by allowing seamless sharing of information and documents
- Ensure regulatory compliance by integrating legal and normative requirements into your processes
BPM software is a valuable asset for businesses wishing to optimize their performance, agility and competitiveness by digitizing and streamlining their key processes.
List of the best BPM software
Here is my choice of the best BPM software (business process management-):
1. monday.com : Visual and Collaborative BPM
monday.com is a comprehensive platform that simplifies business process management through an intuitive visual interface.
BPM capabilities make it possible to create and customize workflows that are tailored to various operations, including sales and human resources management.
THEautomating tasks and real-time monitoring are major assets, facilitating coordination between teams and optimizing processes.
Customizable dashboards provide increased visibility on progress and performance, ensuring informed and rapid decision-making.
Key features
- Different views (board, calendar, Kanban, Gantt) to visualize projects and tasks in a flexible way
- Implementation of automated business processes
- Integration with over 40 third-party applications for better sync
- Real-time reports and analytics to track performance and make better decisions
- Mobile application available
- Automatic notifications and reminders to ensure deadlines are met
- Real-time access with comments, article mentions, and file sharing
- Monitoring progress with integrated key performance indicators (KPIs)
- Security and access control to protect sensitive data and ensure compliance
Pricing
- Free plan for small teams
- Standard, Pro, and Enterprise plans starting at $13 per user per month
❤️ Our Take : monday.com is reinventing BPM (Business Process Management) with its visual and collaborative approach. Business process modeling, task management, indicator monitoring... Everything is there to optimize the performance of workflows!
👍 Pros : Intuitive and colorful interface. Modeling of no-code business processes. Automated workflows. Real-time view of key indicators.
👎 Cons : Learning curve for advanced features. Limited model customization. High pricing plans at scale.
🎯 Target users : SMEs, startups, marketing, creative and technical teams
2. ClickUp : Agile and Versatile BPM Platform
ClickUp offers unparalleled flexibility for business process management.
Teams can plan, track, and collaborate on a variety of projects through an intuitive user interface. Its tools include automations, integrations, and customizable views, making process management more efficient and agile.
ClickUp supports a multitude of BPM features such as task tracking, automatic reminders, and detailed reports, making it easy to manage and optimize complex processes.
Key features
- Hierarchical workspaces to structure business processes and projects
- Tasks and subtasks with customizable fields and dependencies
- Automated work processes with multiple triggers and actions
- Versatile database for multiple business uses
- Consolidated tables and reports to monitor progress and performance
- Integrations with over 1,000 applications thanks to Zapier and an open API
- Multiple views (list, table, calendar, Gantt) to manage tasks in a flexible way
- Optimizing software notifications for allocating efforts
- Document management and collaboration to improve productivity
Pricing
- Free plan
- Paid plans starting at $5 per user per month, with advanced features and increased storage
❤️ Our Take : ClickUp centralizes business process management in a unified interface. To-do, docs, chat, reporting... This complete and customizable environment facilitates agile workflows!
👍 Pros : Complete BPM platform. Visual modeling of processes. Native integration of tasks and documents. Numerous templates.
👎 Cons : Requires adaptation time. Some complex processes that are difficult to set up. Mobility that can be improved.
🎯 Target users : Businesses of all sizes, development teams, project management
3. Zoho Creator : Business Process Digitalization Platform
Zoho Creator is designed to simplify the development of custom applications and workflows, allowing users to digitize their business processes without needing to code.
With its visual tools and templates, users can quickly automate and optimize their processes, improving operational efficiency.
Zoho Creator makes it possible to connect different applications and integrate existing systems, ensuring seamless digital transformation and centralized workflow management.
Key features
- Drag-and-drop application designer with over 50 preconfigured components
- Automated workflows with predefined business rules and actions
- Dynamic forms and self-service portal to collect and process data
- Customizable charts and reports to track performance
- Native integration with the Zoho suite and external apps via APIs and webhooks
- Low-code development tools to speed up creation and implementation
- Version control and change history to track changes
Pricing
- Free plan for up to 5 users
- Paid plans starting at $10 per user per month, with advanced features and dedicated support
- Cloud or on-premise hosting options
❤️ Our Take : Zoho Creator allows you to create custom business apps to digitize processes. Workflows, forms, reports... Without code, it makes digitalization accessible to all professions!
👍 Pros : Complete no-code platform. Extensive library of business templates. Native integration with the Zoho suite. Attractive pricing plan.
👎 Cons : Complex advanced customization. Mobility can be improved on certain modules. Uneven support by country.
🎯 Target users : SMEs, IT departments, sales and marketing teams
4. Process.st : Operational Process Execution Platform
Process Street use interactive checklists to standardize and optimize workflows, thus facilitating the precise execution of tasks.
Teams can use customizable templates and automation features to track procedures, standardize operations, and collaborate more effectively.
Process Street BPM features also allow you to document processes, generate performance reports and to ensure compliance with internal and external standards.
Key features
- Visual checklist editor with customizable fields and detailed instructions
- Workflow automation with triggers, actions, and integrations
- Assigning tasks and monitoring progress for increased accountability
- Reporting and analytics to measure process performance and identify bottlenecks
- Integrations with over 1,000 applications using Zapier and a RESTful API
- Versioning and change history to track workflow changes
- Dedicated mobile application
Pricing
- Free plan
- Paid plans starting at $12.50 per user per month, with advanced features and priority support
❤️ Our Take : Process.st orchestrates the execution of recurring business processes thanks to intelligent checklists. Steps, assignments, deadlines... A real conductor for your workflows
👍 Pros : Immediate handling. Interactive checklists. Integration of procedures and documents. Automated processes.
👎 Cons : Simulation and optimization of limited processes. Perfectible reporting. High pricing plans for more than 5 users.
🎯 Target users : Service companies, operational teams, quality control
5. Heflo: Asset BPMN Business Process Standards
Heflo is distinguished by its ability to model and manage business processes using BPMN.
Organizations can design, document, and optimize their workflows through a user-friendly visual interface.
Heflo enables continuous process improvement by facilitating collaboration and ensuring compliance with quality standards. BPM features include incident management, change tracking, and performance analysis, thus providing complete vision of business processes.
Key features
- Drag-and-drop BPMN editor to graphically model business processes
- Process simulation to identify bottlenecks and improve workflows
- Executing workflows with interactive forms and business rules
- KPI monitoring to measure process efficiency in real time
- Integration with existing systems via REST APIs and predefined connectors
- Automatic documentation to ensure traceability and compliance
- Customizable dashboards to visualize performance
- Incident management to minimize interruptions
- Advanced analytics reports
Pricing
- Free version with basic features and a limited number of business processes
- Paid plans starting at $12 per user per month, with advanced features and dedicated support
❤️ Our Take : Heflo is the ideal solution for modeling and optimizing business processes according to BPMN standards. Thanks to its easy handling and its simulation power, it makes process excellence accessible!
👍 Pros : Simplified implementation with no-code BPMN modeling. Real-time collaboration. Simulation and optimization of processes. Integrated document portal.
👎 Cons : Process execution absent. Limited mobility. Support in French language that can be improved.
🎯 Target users : Service companies, operational teams, quality control
LEARN MORE: Check out the Heflo website
6. Quixy: Complete and Intuitive No-Code BPM
Quixy makes it possible to create and automate complex processes without programming skills, offering a flexible and powerful solution for workflow management.
The intuitive interface and customization tools help optimize workflows, improve productivity and reduce errors.
Quixy's BPM features include analytics data, automatic notifications, and integrations with various applications, making the more efficient and consistent process managemente.
Key features
- Drag-and-drop editor
- Pre-configured application templates for various departments and sectors
- Real-time dashboards and reports to track performance
- Integration with over 40 business applications and open APIs
- Advanced security to protect sensitive data
- Mobile access to manage processes remotely
- Permission management to control access to information and tasks
Pricing
- 21-day free trial
- Paid plans starting at $10 per user per month, with dedicated support and regular updates depending on the website
❤️ Our Take : Quixy democratizes the digitalization of processes thanks to no-code. Workflow, forms, dashboards... Its complete platform makes BPM finally accessible to businesses!
👍 Pros : Complete no-code BPM platform. Extensive template library. Customized dashboards and analytics. Cloud security and scalability.
👎 Cons : Requires user support. Complex advanced customization. High pricing plans for SMEs.
🎯 Target users : Large companies, process consultants, banking and insurance
LEARN MORE: Check out the Quixy website
7. Appian BPM: Enterprise Low-Code BPM Platform
Appian BPM offers visual tools for develop and manage business processes quickly, thus improving business operations.
Its ability to easily integrate existing systems facilitates collaboration and increases team productivity.
Appian BPM capabilities include case management,workflow automation and real-time analysis, allowing business processes to be continuously monitored and optimized for better organizational performance.
Key features
- Visual process design with the BPMN modeler and business rules
- Automated workflows and custom actions
- Real-time dashboards and analytics to track process performance
- Case and exception management for quick problem resolution
- Integration with business systems (ERP, CRM) and business applications
- Automatic alerts to ensure thorough monitoring of tasks
- Version control and process audit to ensure compliance and traceability
Pricing
- Free trial
- Prices on estimate, depending on the modules and the number of users
- Cloud, hybrid, and on-premise deployment options to meet the specific needs of each business
❤️ Our Take : Appian accelerates the digitalization of complex processes through low-code. Workflows, RPA, AI... Its unified and powerful platform propels large organizations into the era of increased BPM!
👍 Pros : Complete unified platform. Rapid development of business applications. Analytics and process optimization. Increased security and compliance.
👎 Cons : Significant learning curve. Requires development skills. High TCO.
🎯 Target users : Large companies, public sector, health, finance
LEARN MORE: Check out the Appian website
8. Kissflow: No-Code Collaborative BPM
Kissflow makes it possible to create and manage workflows of collaborative way without the need for coding, offering a simple and powerful solution for managing business processes.
Kissflow's BPM tools include task automation, approval management, and real-time collaboration.
The platform is designed to be intuitive while offering robust functionalities, thus facilitating the management of complex taskss and the improvement of operational efficiency.
Key features
- Suite of predefined applications for various business processes (purchasing, HR, finance, IT)
- Code-free workflow builder with customizable templates and business rules
- Dynamic forms and self-service portal to collect and process requests
- Integrated analytics and reports to track process performance
- Integration with over 50 popular applications + webhook support
Pricing
- 30-day free trial
- Paid plans starting at $10 per user per month, with dedicated support and regular updates
❤️ Our Take : Kissflow facilitates digitalization and collaboration around processes thanks to its no-code platform. Workflows, dashboards, integrations... Everything to make processes accessible and efficient!
👍 Pros : Intuitive no-code BPM platform. Customizable workflows and forms. Automated processes. Large integration marketplace.
👎 Cons : Some customization limitations. Perfectable dashboards and reports. High pricing plans for SMEs.
🎯 Target users : SMEs, HR teams, finance and administration
LEARN MORE: Check out the Kissflow website
9. ProcessMaker: Open Source Low-Code BPM Platform
ProcessMaker is An open source solution for business process management, using a low-code approach to facilitate modeling, automating, and optimizing workflows.
The platform offers visual design tools, robust integrations, and advanced automation capabilities.
ProcessMaker's BPM capabilities allow for maximum flexibility in process management, while ensuring operational efficiency and adaptability to specific business needs.
Key features
- Drag and drop designer
- Automated work processes with defined business rules and actions
- Self-service portal and task management for easy collaboration
- Customizable dashboards and reports to track process performance
- Integration with business systems (APIs and connectors)
- Managing permissions and roles
- Process documentation and traceability to ensure compliance and auditability
- Mobile app
Pricing
- Free and open-source Community edition
- Enterprise and Cloud editions available, with prices on quotation based on specific needs
- Professional support and services offered by ProcessMaker and its partners
❤️ Our Take : ProcessMaker combines the power of low-code and the flexibility of open source to digitize processes. Workflow, forms, data analysis... A complete and adaptable platform!
👍 Pros : Complete low-code BPM platform. Extensive customization and integration. Increased security and compliance. Open source flexibility.
👎 Cons : Learning curve for advanced customization. Limited mobility. Support to be improved.
🎯 Target users : Businesses of all sizes, developers, public sector
LEARN MORE: Check out the ProcessMaker website
10. Nintex: Process Automation Platform
Nintex offers visual tools to automate business processes, making it easier to design, execute, and optimize workflows.
Nintex BPM features include integration with business systems, automating repetitive tasks, and analyzing performance in real time.
The platform allows digitize operations, thus improving organizational effectiveness and the ability to adapt quickly to changes.
Key features
- Drag-and-drop editing
- Management of documents and electronic signatures for paperless processes
- Process analysis with customizable dashboards and reports
- Integration with business systems (SharePoint, Salesforce, SAP) and business applications
- Versioning and change history to track and document process changes
- Mobile stand
Pricing
- 30-day free trial
- Paid plans starting at $875 per month for 10 users, with dedicated support and regular updates
- Quotation-based pricing for enterprise deployments and specific needs
❤️ Our Take: Nintex is the all-in-one platform for digitizing and automating workflows. Capture, workflows, RPA, electronic signature... End-to-end process automation finally available!
👍 Pros : A complete platform to automate your processes. Code-free workflows and forms. Business process management with numerous application connectors. Integrated analytics.
👎 Cons : Some advanced functions that are complex to use. Not very suitable for very specific business processes. High rates at scale.
🎯 Target users : Large companies, manufacturing, distribution, financial services
LEARN MORE: Check out the Nintex website
Other solutions not covered in this review: Efalia process, IBM Blueworks Live, Make, and BPM agilium
Key features of BPM software
When choosing business process management (BPM) software, it's crucial to consider the specific needs of your business.
Here are the key features to consider:
1. Flexibility and automation
Business Process Management (BPM) software should allow businesses to easily model, configure, and modify workflows without requiring extensive programming knowledge.
Customizing user interfaces, forms, and reports is also critical for successful adoption by your teams.
THEAutomation is another crucial aspect. of a BPM software. It should automate repetitive tasks, minimize human errors, and speed up processes.
2. Collaboration and integration
An efficient BPM software must promote collaboration and communication between the various actors of a business process.
It should offer features such as:
- Real-time comments (like for social networks)
- The mentions
- The notifications
- Shared workspaces
Seamless integration with the other tools and systems used by your business is also essential to streamline processes and avoid double-entries.
3. Analysis and safety
To continuously improve your processes, you need accurate and usable data. BPM software should offer advanced analysis and reporting features, with customizable dashboards, key performance indicators (KPIs), and data visualization tools.
Security and compliance are also major challenges.
BPM software should offer robust security features, such as data encryption, multi-factor authentication, granular access controls, and audit logging.
Different types of BPM software
There are three main types of business process management (BPM) software:
- BPM software focused On integration :
- Integrate various systems and applications
- Connect and coordinate business processes
- Automate workflows and eliminate information silos
- BPM software focused On the processes :
- Model, execute, and optimize business processes
- Define steps, assign tasks, and track progress
- Promote continuous improvement by identifying bottlenecks
- BPM software focused On the documents :
- Manage documents and content related to business processes
- Enables you to capture, store, share, and collaborate on documents
- Integrate features of electronic document management, document workflow and compliance
Many modern BPM software combines these three components to offer a complete solution adapted to the specific needs of each business.
Summary.
The BPM (Business Process Management) software presented in this article offers powerful solutions to optimize, streamline and digitize business processes in companies.
To make the choice that best suits your needs, it is essential to take into account something like the specificities of your business, such as its size, sector of activity, budget, and level of digital maturity.
Ultimately, we recommend monday.com for its versatility, great value for money, and ease of use for any business.